Privacy
About This Privacy Notice
This privacy notice explains how Leg Theory handles personal information when you visit our website, place an order, contact us, or submit a withdrawal or return request.
Leg Theory is responsible for the personal data processed in connection with this webshop.
Information We Collect
Depending on how you interact with us, we may process information such as:
- Your name
- Your email address
- Your shipping and billing details
- Your order details
- Your payment and transaction information
- Your withdrawal or return request details
- Messages you send to us by email or Instagram
We only ask for information that is reasonably necessary to process your order, communicate with you, provide customer service, or meet our legal obligations.
Why We Use Your Information
We use personal information where necessary to:
- Process and fulfil your order
- Arrange shipping and provide tracking information
- Process payments and refunds
- Send order and withdrawal confirmations
- Handle returns, complaints or customer service questions
- Maintain appropriate business and transaction records
- Comply with legal and tax obligations
We do not use order information for unrelated purposes without an appropriate legal basis.
Service Providers
We use third-party service providers where necessary to operate the webshop and fulfil orders. These may include:
- Stripe for payment processing
- Resend for transactional email delivery
- Cloudflare for website hosting and related infrastructure
- Shipping carriers used to deliver or return parcels
These providers may process relevant personal information only where necessary to provide their services or comply with their own legal obligations.
Payment Information
Payments are processed through Stripe. Leg Theory does not directly store your full payment card details.
Stripe may process information necessary to complete the payment, prevent fraud, issue refunds and comply with applicable financial regulations.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including order fulfilment, customer service, returns, accounting, tax and other legal obligations.
When information is no longer needed and there is no legal reason to keep it, it may be deleted or anonymised.
Your Privacy Rights
Depending on the circumstances, you may have rights concerning your personal data, including the right to request access, correction, deletion, restriction or portability of your information, and the right to object to certain processing.
Some information may need to be retained where required by law, for example for accounting or tax purposes.
To exercise a privacy right, contact us at [email protected].
Security
We take reasonable measures to protect personal information and use established service providers for payment, hosting and transactional email services.
Our website is served over HTTPS to protect information transmitted between your browser and the website.
Contact
If you have questions about how Leg Theory handles your personal information, contact us at [email protected] or via Instagram @thelegtheory .
Leg Theory · Amsterdam, the Netherlands · KVK 99926792 · VAT NL005418297B16